Shipping policy
Shipping Policy
We do our best to ship your order as quickly as possible.
Processing Time
Orders are processed within 1–2 business days. You will receive an email confirmation once your order has been shipped.
Delivery Time
The average delivery time is a maximum of 1 week within Europe. In most cases, your order will arrive sooner.
Shipping Costs
Belgium: €7.00
Other EU countries: €14.95
Free shipping on orders over €70
Shipping costs are automatically calculated at checkout.
Delivery Area
We deliver to all countries within Europe.
Track & Trace
Once shipped, you will receive a track & trace code so you can follow your order.
Delays
Although we strive for fast delivery, we cannot be held responsible for delays caused by the carrier or external circumstances.
Delivery Issues
Has your order arrived damaged or failed to arrive? Please contact us at shop@plazadamante.be within 7 days of the expected delivery date so we can assist you as quickly as possible.